1. Introduction
This Privacy Policy explains how Selkirk Mechanical Handling Ltd (“we,” “our,” or “the Company”) collects, uses, and protects personal information provided by our customers, suppliers, and website visitors. By engaging with our services, you agree to the practices described in this policy.
2. Information We Collect
- Contact details such as name, company name, address, phone number, and email address.
- Business correspondence relating to enquiries, sales, and service requests.
- Payment and billing information where necessary.
- Technical information collected from our website, including IP address and browser type (where applicable).
3. How We Use Your Information
- To respond to enquiries, process orders, and deliver our services.
- To manage accounts, invoices, and payments.
- To arrange service and maintenance visits.
- To improve our services and customer experience.
- To comply with legal and regulatory obligations.
4. Sharing Your Information
We do not sell or rent personal information to third parties. We may share information only with trusted service providers, subcontractors, or regulatory bodies where necessary to deliver our services or meet legal obligations.
5. Data Storage & Security
We take appropriate technical and organisational measures to protect personal information against loss, misuse, or unauthorised access. Information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data where legally permissible.
- Object to or restrict our processing of your data in certain circumstances.
7. Cookies
Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and significant changes will be communicated where appropriate.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Tel: 01482 502010
Email (Sales): sales@selkirk-mh.co.uk
Email (Service): service@selkirk-mh.co.uk
Disclaimer: This Privacy Policy is provided as a general template. It is strongly recommended that you seek legal advice to ensure compliance with UK GDPR and other applicable data protection laws.